+ Shipping Policy
This draft policy describes how Cosmic Construct intends to handle shipping, freight, delivery timing, and receipt issues.
This page is launch support copy. Final shipping regions, carrier accounts, taxes, duties, insurance, title transfer, risk of loss, and delivery dispute language require legal and account owner review.
Many items require build, configuration, freight, export, insurance, or site-readiness review before shipment.
Carrier, freight class, packaging, insurance, tracking, and delivery service level should be confirmed in the accepted quote.
International, aerospace, defense, software, and advanced manufacturing shipments may require compliance review before release.
Shipping should remain tied to the accepted quote and documented release gates, not only a checkout screen.
View StoreCosmic Construct confirms item scope, lead time estimate, destination, packaging needs, freight method, and shipping cost.
Made-to-order items are manufactured, configured, inspected, serialized, and prepared for dispatch according to order terms.
Shipment is released after payment, compliance, export, and support documentation gates are complete.
Tracking and carrier updates are provided when available. Delivery timing may vary by freight route, destination, customs, or site access.
Customer should inspect delivered items promptly and report damage, shortages, or delivery issues through support.
Customers should preserve packaging, photograph visible damage, note carrier exceptions, and contact support promptly with order reference, tracking number, and item details.
Use the general contact channel until dedicated fulfillment support is approved.
make@cosmicconstruct.tech